Return Policy rules
Football & Vintage Amsterdam will 100% make sure to be transparant with the customer by showing any flaws of an item that is listed for sale. Vintage items are sold: small traces of use are almost always inevitable. Therefore, for example, an item being listed as “Excellent” can still show a few small bobbles or a tiny almost invisible pull.
Furthermore, the item’s size is always mentioned in the title and description of the specific item.
If it fits smaller or bigger than normally, e.g. a Small fits like a Medium, this will also be mentioned in the description.
If you are not happy with the item you’ve received, you can take the following steps:
1. Please let Football & Vintage Amsterdam know within 2 days of the item’s delivery.
2. Provide Football & Vintage Amsterdam with valid evidence why you are not happy with the item.
Then, based on your argumentation, Football & Vintage Amsterdam will decide if you qualify for a (full) refund or not.
Important: You must return the item in the same condition in which you received it, i.e. you cannot wash or use it.
Typically you, the customer, will need to cover return postage expenses. Currently, we do not issue any return labels. Returns are at your own risk: if the product is damaged, you are accountable for it. It is wise to ask the post office for proof of the return shipment.